Privacy Notice | Cofounda

Cofounda Pty Ltd

Effective Date: 10 February 2025
Last Updated: 13 February 2025

Welcome to Cofounda Pty Ltd. Your privacy is important to us. This Privacy Policy explains how Cofounda ("we," "our," "us") collects, uses, shares, and protects your personal information when you use our platform, including Cofounda Learn, Cofounda Tools, Neo the Navigator, and any other current or future Cofounda products or services.

1. Information We Collect

We collect the following types of information when you use the Cofounda platform, including Cofounda Learn, Cofounda Tools, Neo the Navigator, and future Cofounda offerings:

1.1 Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, business details, login credentials, and any additional profile information you provide. For Neo the Navigator and adaptive AI features, we may collect data related to your preferences, business challenges, learning progress, and interactions to provide personalized recommendations and insights.
Payment Information: If you make a purchase, we collect payment details such as billing address and payment method (processed securely through third-party payment processors).
Course Enrollment & Learning Data: If you use Cofounda Learn, we collect information about the courses you take, progress, quizzes, certifications, and interactions within the LMS.
Tool Usage Data: If you use Cofounda Tools, Neo the Navigator, or other Cofounda products, we collect data on how you interact with and utilize these features to improve user experience and personalize support.
AI Interaction Data: When using Neo the Navigator or other AI-driven features, we collect relevant business inputs, feedback, and usage patterns to refine AI recommendations and enhance adaptive learning experiences.
Support & Communication Data: When you contact us for support or inquiries, we may collect details about your request.

1.2 Automatically Collected Information

Usage Data: We collect data about how you interact with our platform, such as pages visited, features used, and content engagement.
Device & Technical Data: We may collect information such as IP address, browser type, device type, and operating system.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site performance.

1.3 Information from Third Parties

If you connect third-party services (e.g., social media accounts, payment providers), we may receive additional information as permitted by your settings on those platforms.

2. How We Use Your Information

We use your data to:

Provide, maintain, and improve Cofounda, including Cofounda Learn, Cofounda Tools, Neo the Navigator, and other future Cofounda products.
Process transactions and send purchase confirmations.
Personalize learning experiences and recommend relevant content.
Improve and personalize AI-powered interactions via Neo the Navigator and adaptive learning technologies.
Communicate updates, promotions, and support messages.
Improve platform security and prevent fraud.
Conduct research and analytics to enhance our offerings.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

Service Providers: With trusted third-party vendors who assist with payment processing, analytics, hosting, and customer support.
Legal Compliance: When required by law, court order, or to protect our rights, security, or users.
Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity.

4. Your Choices & Rights

You have control over your data:

Access & Update: You can review and update your account information anytime.
Opt-Out: You can unsubscribe from marketing emails.
Cookies & Tracking: You can adjust your browser settings to control cookie usage.
Account Deletion: You may request to delete your account and associated data by contacting us.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online service is 100% secure. We encourage strong passwords and caution when sharing sensitive information.

6. Third-Party Links & Services

Cofounda may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

7. Children's Privacy

Cofounda is not intended for individuals under 18. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last Updated" date. We encourage users to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

https://www.cofounda.co/contact

support@cofounda.co

By using Cofounda, Cofounda Learn, Cofounda Tools, Neo the Navigator, and any future Cofounda products, you agree to this Privacy Policy.